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On Call Support Packs
Real support from a team that gets studio life - used however you need it, when you need it.
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Think of it like a class pack, but for your business.
Your members buy a pack and use it as life allows - this works exactly the same way. You've got a bank of hours with our team, ready to go whenever something comes up. No retainer, no lock in, no waiting until next month.
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Whether you need help planning your next promo, someone to think through a system issue with you, or just a team that knows studio life to bounce ideas off, we're here.
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These packs sit alongside our other services and are separate to Ongoing Support, Studio Health Checks and Client Journey Creation.
Our Packs
What Can I Use it For?
Glad you asked. Here are some of the ways studio owners use their hours:
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"I've got a challenge launching next month and I don't know where to start." We'll help you map it out, get the pricing and promo set up in your system, write the comms and take care of the design side too - think social media tiles, email banners, posters, bingo cards, whatever your challenge needs — so everything is ready to go before launch day.
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"My unpaid visits are out of control and I keep putting it off." We'll log in and get everything back up to date and put a process in place so it doesn't get on top of you again.
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"I want to put my prices up but I'm dreading telling my members." We can help you work out how to say it, write the emails and take care of the system side of things so the everything runs smoothly and feels a lot less scary.
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"Something in my system isn't working the way it should and it's driving me crazy." We'll get in there, work out what's going on and get it sorted so it stops being a problem.
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"I need something designed for a promo but Canva and I are not friends." We've got you. Send us what you need and we'll create something that looks good and feels like your studio.
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"I just have a question and I don't want to bother anyone." That's literally what we're here for. Just ask.
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Your hours, your call.
How it Works
2. Get introduced to your dedicated team member
3. Reach out whenever you need us
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All time is tracked and you'll receive an update after every interaction so you always know where you're at.
FAQs
